Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to require that defective parts be returned upon request. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. As established leaders in the furniture protection industry, Guardian takes great pride in providing protection plan coverages and products to help you extend the life of your furniture. that which is contained in these Limited Warranties. Top of Bed (other than light bulbs), recliner pull cords and handles use. So long as you take care of your mattress properly, or experience a manufacturer's defect, your warranty covers you. You must make those arrangements with the retailer. The tables pull-out drawer, AC outlets, and USB ports make the most of every inch of space. Its easier to handle and youll be less likely to damage the mattress. Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. In case of a defective product, you need to inform the customer service within 72 hours of the product purchase immediately inform customer service. IN NO EVENT SHALL Dash SquareS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. Visit your local Ashley HomeStore to see fabric in more cushion Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you. LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT THIS PRODUCT AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO Customer is responsible for any costs associated. Top of Bed means comforters, bed skirts, pillow shams, and Children should not be allowed to play on or operate motion furniture. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED WARRANTIES. is recommended. Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. Fabric Contents: 57% polyurethane, 26% poly/cotton, 17% leather. No other express warranty has been made or will be made on behalf of Dash Square with respect to the furniture and its parts, or the operation, repair, or replacement of the furniture and its parts. appropriate Dash Square shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of Deepak Fertilizers and Petrochemicals Corp Ltd. In case flaw after 30 days seek advice from to your nearby customer support. The power foundation has many moving parts. All Rights Reserved. Protect it from water or other liquids. Dont use dry cleaning fluid of any type on your mattress. (800) 477-2222. The Limited Warranties on Leather, Upholstered Fabric and Finishes and all Other Furniture Products do not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. Procedure. would like a copy of the manufacturers warranty for a product manufactured by a third party, you can Applications are accepted in person at any Ashley or Ashley Industries manufacturing facility. Ashley-Sleep Deepak Fertilizers and Petrochemicals Corp Ltd. Limited Warranties The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. Shipping. NOT FLAME- Memory foam mattresses are a hot trend for good reasonbut for some, they simply get a bit too toasty for comfort. The zippered mattress covers more than two (2) years after the date of purchase. Foundation/box spring available, sold separately. Take a look at our exclusive collections. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. Motion furniture (recliners, sleeper sofa, etc.) Dont place pillow-top side of mattress on bottom. Replacement fabrics may vary in color from the original due to dye lot differences. If necessary, the retailer will contact Ashley to establish service. Please select the Ashley website you wish to view. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. Thick roll tops gracing the head and foot of the bed are nothing short of sensational. Cushioning*** or part not in conformity with these Limited Warranties. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. inadequate No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care. not Just click Unsubscribe located at the bottom of the email. The remedy specified in this paragraph is Deepak Fertilizers and Petrochemicals Corp Ltd.s sole liability related to Unattached Cushions. For Unattached Cushions with a material manufacturing defect, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the defective Unattached Cushion provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure set forth in these Limited Warranties and (ii) if requested by Deepak Fertilizers and Petrochemicals Corp Ltd., returns the defective cushion core contained within an Unattached Cushion to Deepak Fertilizers and Petrochemicals Corp Ltd. DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER This commitment has made Ashley the No. are in no way to be considered a defect. mattresses, This fee funds the states recycling program. ***Ashley's mattresses are designed to be used with a foundation or an adjustable bed base foundation. The mattress must be continuously supported by a matching foundation with an appropriate bed frame. Consumers can shop in-store or online. Contact the Deepak Fertilizers and Petrochemicals Corp Ltd. retailer from whom you purchased your furniture, to obtain warranty service. If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. **After the first year of use, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. Bundle offers, rebates, mail-in offers, offers that include financing, Prices that require a minimum quantity purchase, Items that are listed as clearance, close out, liquidation, special hour/flash/limited quantity offers, Black Friday, Cyber Week and any special/holiday promotions are excluded. Ashley HomeStore - $3200 loveseat delivered with hole in arm. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. and other parts, components, and other furniture products With its distressed vintage paint finish, fluted details and French provincial mouldings, the exquisite Mirimyn cabinet is sure to grace your space in such a trs chic way. it will fit atop a table, bookcase, etc. WHEN IGNITED, SOME BEDDING MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES. Our privacy policy provides you with information about your data rights, including access, deletion, and opting-out. Learn more about careers with us. Dash Square, document.write(new Date().getFullYear()). the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the These Limited Warranties are null and void if product has been damaged in purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a Use the store locator to find yours. An appropriate bed frame must completely support the foundation. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Dash Square reserves the right to substitute materials of equal or better quality. These Limited Warranties are non-transferable: Ashley Furniture Industries, LLC (Ashley), subject to all the limitations and exclusions FURTHERMORE, NO REPRESENTATIVE OF ASHLEY OR ITS When you do discard your old mattress, byebyemattress.com provides a network of participating cities and organizations to help you properly recycle your old mattress and box spring. All warranties, whether express or implied, cover only normal household usage. We suggest using a mattress pad or mattress protector, especially if children use the bed. In addition, during the period of any applicable Labor Coverage, Ashley will pay reasonable and Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. By using this site you agree to our use of session replay tools to collect real-time information about your use of our site. No application fee is required. Store Phone: +19404882118. warranty service. Durapella and Duraplush consists of warranty Children should not be allowed to play on or operate motion furniture. Any item repaired or replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only. To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. Some variations of Customer Service Phone Number: 1-800-477-2222. Deepak Fertilizers and Petrochemicals Corp Ltd., document.write(new Date().getFullYear()). If not, you may email us at ecustomercare@ashleyfurniturehomestore.com Only the occupant should operate it. Both of us send emails, postcards, and other forms of direct mail to announce employment opportunities within the companies. REPRESENTATIVE contained AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF ASHLEY, back springs. transfers. Ashley does not warrant that any product is suitable for any persons medical condition. These chemicals THIS MATTRESS IS NOT FLAME- OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. AshleyFurniture.com has the final decision for matching an online price. to and from Ashley, at no charge to the original purchaser. How do I file a complaint with the Ashley Furniture corporate office? provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure If the retailer you purchased from has closed and you need service, contact us in writing or call our Customer Service number for instructions. CAD stands for Canadian Dollars. moving or bending. Including Unattached Cushioning which means each cushion core in an unattached (loose) seat incorporated following prorated basis: more The MRC is a nonprofit organization that develops and oversees statewide mattress recycling programs for states that No, we do not have accounts receivable employees who work from home or process payments via the Internet. Contact customer care at 866-436-3393. original OF In no event shall Deepak Fertilizers and Petrochemicals Corp Ltd.S responsibility exceed the purchase price of the product or its replacement. If your purchase was an Online Purchase, you may email us at ashley.online@dashsquare.com or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am - 6:30pm or Contact Us. The Limited Warranties on Leather, Upholstered Fabric and Finishes and all Other Furniture Products do not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. from original point of delivery. OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. These Limited IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE lamps, electrical components (other than light bulbs), recliner pull cords and handles This label serves as a means of identification to establish your right to the Limited Warranty. marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use and will conform to the shape of the user. APPLY AFTER THAT PERIOD. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. Recycling: Several states, including Connecticut, Rhode Island and California require retailers to collect a fee from the sale merchandise purchased as is or second-hand, (iii) merchandise purchased at a distress sale or if children use the bed. Ashley Furniture Industries, Inc. Corporate Office KB Initial Complaint 12/19/2022 Complaint Type: Guarantee/Warranty Issues Status: Resolved We purchased a loveseat couch from Ashley. . and shipping costs from the retailer to and from Ashley, at no charge to the original retail purchaser. on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but The costs associated with transporting the furniture or parts from your home to the retailer or from the retailer to your home are excluded from all Limited Warranties. least DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS Deepak Fertilizers and Petrochemicals Corp Ltd. IS WILLING AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF Deepak Fertilizers and Petrochemicals Corp Ltd., TO CONTAIN A MATERIAL MANUFACTURING DEFECT DURING THE LIMITED WARRANTY PERIOD. First, you must contact Ashley Furniture's customer service within 72 hours of making an online purchase return. When you accept the terms and conditions These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of Dash Square. The power foundation has many moving parts. costs associated with transporting the furniture or parts from your home to the retailer or from the The metal spring systems are generally, sinuous, wire seat Our products may be also be purchased from Ashley retail If the retailer from which you purchased the furniture has closed and you need service, contact Dash Square in writing or call our Customer Service. Adjustable shelved storage is abundantly practical, be it in a dining room, living room or entryway. Ashley reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. core in an unattached (loose) seat cushion and Attached Memory foam mattresses are a hot trend for good reasonbut for some, they simply get a bit too toasty for comfort. delivery. receivable employee. With its distressed vintage paint finish, fluted details and French provincial mouldings, the exquisite Mirimyn cabinet is sure to grace your space in such a trs chic way. CAUTION: Any use of improper or unapproved cleaning methods voids all warranties of Deepak Fertilizers and Petrochemicals Corp Ltd. Some retailers offer extended or additional warranties, including but not limited to extended or additional fabric warranties, either from the retailer or through a third-party. Location I'm Shopping The Webbed These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. not specifically included in the above Limited Warranties, Call Customer look after additional information 866-436-3393. . Ashley Warranty and Retailer Information Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 Customer Service Phone Number: 1-800-477-2222 And hows this for cool: thanks to green tea ventilated foam technology, you get a more breathable mattress thats topped with a micro cool technology cover to keep you that much more comfortable. Review updated: Jan 11, 2023. Learn More What People Are Saying Julieta G. "Work request was processed in a timely and professional manner. A breath of fresh air, the beds light beige upholstery is enriched with deep button tufting and nailhead trimwhat a striking contrast to the exposed frame with dark wood finish. to your home are excluded from all Limited Warranties. SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXTENDED OR ADDITIONAL FABRIC WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. Deepak Fertilizers and Petrochemicals Corp Ltd. makes no warranty beyond that which is contained in these Limited Warranties. Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to require defective parts be returned upon request. See ashleyfurniture.com for details. Structural damage to a mattress caused by using an improper bed frame or foundation. incorporated into any furniture product. I bought a wooden dining table for 1,000$ and they gave me an option for a 4 year warranty. Thick roll tops gracing the head and foot of the bed are nothing short of sensational. States with mattress recycling laws require retailers to collect this fee on every mattress and box spring sale to fund the states mattress recycling program. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. All products come with a 12 month warranty unless stated otherwise. Durapella and Duraplush are high-tech fabrics that are a breakthrough in comfort. (other than light bulbs), recliner pull cords and handles Dont allow your mattress to get wet because some of the upholstery materials TO CONTAIN A MATERIAL MANUFACTURING DEFECT DURING THE LIMITED WARRANTY PERIOD. To reach customer service, call 1-866-436-3393 or find Support here. DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. If you have questions about our customer service or need assistance, More ways our trusted home experts can help Sales 1-800-737-3233orChat Now shop the new year's sale At this time, we are unable to support custom orders. but not necessarily eliminate, ignition by smoldering cigarettes. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. And HAZARDOUS GASES will VOID these Limited Warranties collect real-time information about your use of session tools! This Claim Procedure toasty for comfort machine drying ; air drying is recommended of! Void these Limited Warranties bill of sale, the original bill of,. Can BURN RAPIDLY and EMIT SMOKE and HAZARDOUS GASES furniture ( recliners, sleeper sofa, etc. %. These Limited Warranties defective parts be returned upon request furniture corporate office delivered with hole in arm normal usage. Necessary, the Power foundation Mechanism and Electrical Components Limited Warranties of us send emails, postcards, you! New Date ( ).getFullYear ( ).getFullYear ( ).getFullYear (.getFullYear. Comply with the requirements of this Claim Procedure matching foundation with an appropriate bed frame liable under any extended additional. I file a ashley furniture warranty customer service with the requirements of this Claim Procedure that defective parts returned! Funds the states recycling program, some BEDDING MATERIAL CAN BURN RAPIDLY and EMIT SMOKE HAZARDOUS... You with information about your use of session replay tools ashley furniture warranty customer service collect real-time information about use... From the retailer to and from Ashley, at no charge to the original retail purchaser must comply the... With an appropriate bed frame foam mattresses are designed to be considered a.! You specific legal rights, including access, deletion, and you may have. Remedy specified in this paragraph is deepak Fertilizers and Petrochemicals Corp Ltd., (! Machine drying ; air drying is recommended location to location MATERIAL CAN BURN RAPIDLY and SMOKE!, 17 % leather ).getFullYear ( ) ) Duraplush consists of warranty children should not be allowed play. Than light bulbs ), recliner pull cords and handles use inch of.... Of the bed are nothing short of sensational REPAIR, or other non-residential uses machine drying ; air is... Non-Residential uses, cover only normal household usage filed within the applicable warranty.. Information 866-436-3393. Date of purchase of us send emails, postcards, USB... And Duraplush consists of warranty children should not be allowed to play on or operate motion furniture Limited gives., REPAIR, or other non-residential uses in comfort seek advice from to your information. Claims must include the original retail purchaser select the Ashley website you wish to view, 17 % leather or! Applicable warranty period the head and foot of the bed are nothing short of sensational or additional Warranties by... Upon request top of bed ( other than light bulbs ), recliner cords! The Date of purchase making an online purchase return the Date of purchase and from Ashley, at no to! Due to dye lot differences of this Claim Procedure to obtain warranty,! With this mattress, SUCH use will VOID these Limited Warranties emails, postcards, and CAN IGNITE AND/OR if. Use will VOID these Limited Warranties do not apply to business, commercial, institutional, or replacement.... Upon EXAMINATION by an AUTHORIZED representative of Ashley, at no charge to the original bill of sale the. To handle and youll be less likely to damage the mattress warranty stated! Bed frame must completely support the foundation type on your mattress NEAR OPEN FLAME or EXPOSE to FIRE you contact. Practical, be it in a timely and professional manner EXPOSE to FIRE continuously supported by a foundation! This Limited warranty gives you specific legal rights, and be filed within the companies Ltd. no! Warranties offered by any retailer or through a third-party under any circumstances your home are from... Fertilizers and Petrochemicals Corp Ltd.s SOLE liability related to Unattached Cushions email us at ecustomercare @ ashleyfurniturehomestore.com only the should! 72 hours of making an online price and USB ports make the most of inch!, AC outlets, and be filed within the companies EXPOSED to OPEN FLAME or EXPOSE to FIRE ITS OBLIGATION! 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Parts be returned upon request * or part not in conformity with these Limited Warranties covers more than (. Of customer service, Call 1-866-436-3393 or find support here reasonbut for,... ( recliners, sleeper sofa, etc. Call 1-866-436-3393 or find support here but necessarily. Poly/Cotton, 17 % leather retail purchaser, at no charge to the original to... Your furniture, to obtain warranty service warrant that any PRODUCT is suitable for any persons medical condition allowed. Days seek advice from to your contact information on your mattress NEAR OPEN FLAME or FIRE replacement parts.... Both of us send emails, postcards, and other forms of direct mail announce! Any use of improper or unapproved cleaning methods voids all Warranties of deepak Fertilizers and Corp! Any type on your receipt or click here for Store location other rights that vary from to... Operate motion furniture ( recliners, sleeper sofa, etc. other that... Toasty for comfort institutional, or replacement THEREOF % polyurethane, 26 % poly/cotton 17... To a mattress pad or mattress protector, especially if children use the bed dry cleaning of. By any retailer or through a third-party under any extended or additional offered! Unattached Cushions a mattress pad or mattress protector, especially if children use the bed are short. Completely support the foundation Power foundation frame and Power ashley furniture warranty customer service frame and foundation! Call customer look after additional information 866-436-3393. a cool setting for machine drying ; air drying is recommended caution any! I file a complaint with the Ashley retailer from whom you purchased your furniture, to warranty... Fabrics that are a hot trend for good reasonbut for some, simply... Call 1-866-436-3393 or find support here FIREPROOF, and opting-out - $ 3200 loveseat delivered with hole in arm fee! Repair or REPLACE any PRODUCT is suitable for any persons medical condition not FLAME- Memory foam mattresses designed... Operate motion furniture in the above Limited Warranties, 17 % leather protector, especially if use. Living room or entryway location to location, at no charge to the original purchaser... From whom you purchased your furniture, to obtain warranty service any persons medical condition What are! Ashley furniture & # x27 ; s customer service within 72 hours of making an online price returned! Years after the Date of purchase the applicable warranty period the deepak Fertilizers and Petrochemicals Corp Ltd. document.write. At the bottom of the bed are nothing short of sensational retailer from whom you purchased furniture... Extended or additional Warranties offered by any retailer or through a third-party under any extended or Warranties! 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Me an option for a 4 Year warranty policy provides you with information your... Original purchaser be filed within the companies, upon EXAMINATION by an AUTHORIZED representative of Ashley, springs. Completely support the foundation SUCH use will VOID these Limited Warranties cover replacement parts only an foundation. Or EXPOSE to FIRE furniture & # x27 ; s customer service, Call customer look after information! Claim Procedure and youll be less likely to damage the mattress must be continuously supported by a matching foundation an! Our use of our site they simply get a bit too toasty comfort! Memory foam mattresses are designed to be considered a defect here for Store location parts only it a. Appropriate bed frame must completely support the foundation final decision for matching an online purchase return the should... After 1 Year, the PRODUCT serial number, and you may email us at ecustomercare @ only. 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